Alexa Skills

“Alexa, call a nurse.” Alexa Connects Hospital Patients to Nurses in Australia

Three healthcare facilities in Australia and New Zealand have deployed a new voice-controlled system to help patients notify nurses when they need assistance.
A new Amazon Alexa skill is now making it easier for patients in hospitals in Australia and New Zealand to contact their nurses when they need help.
The solution, DeloitteAssist, utilizes an Amazon’s Alexa expertise to distinguish what patients are requesting. That data is passed on to the ServiceNow platform which applies business rules to the data and alerts nurses via an ipad at the nurses station or their mobile device.
In the event that patients are not ready to achieve the conventional call catch, they can awaken the keen speaker with the direction “Alexa, tell the medical caretaker” to request help for things like utilizing the washroom, mentioning a glass of water, , or to say they’re in pain.
As opposed to a nonexclusive alert, the framework gives significant relevant data to attendants so they comprehend what the patient is requesting before reacting to a call.


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